Subscription, Payment, Refund, and Cancellation Policy

1. Subscription Plans

O3 Lessons operates on a flexible subscription model, offering multiple plan options tailored to suit various learning needs. Parents or guardians may select the plan that best aligns with their child’s requirements and educational goals.

2. Payment

  • Secure Processing: All payments are processed securely through our platform to ensure the safety of your financial information.
  • Fee Changes: Subscription fees may be subject to change. Any adjustments will be communicated in advance, allowing you to make informed decisions about your ongoing subscription.

    • 3. Cancellations and Refunds

      1. Cancellations
  • Notice Period: To avoid charges, cancellations must be made at least 24 hours before the scheduled class time.
  • Process: Cancellations can be made through your account dashboard or by contacting customer support.
      • 2. Refunds
  • Eligibility: Refunds are available for any unused portion of your subscription.
  • Calculation: Partial refunds are prorated based on the remaining subscription period.
  • Request: Refunds are processed upon request. Please contact our customer support team to initiate a refund.

    • This policy aims to offer flexibility while maintaining clear guidelines to enhance the O3 Lessons experience for all users.

    4. Contact Us

    If you have questions or concerns regarding our Privacy Policy, please reach out to us at Contact@O3Lesson.co

    Amendments

    We reserve the right to change these terms and conditions and the Rules at any time.